Política de cambios

Items are not eligible for return.

This information will be indicated on product pages and at checkout.

In spite of the great care we take with our customers’ orders and in spite of the quality control we carry out before dispatching every order, an item may exceptionally be defective.

If that is the case, you have a period of 30 days (from the date of purchase) to return it free of charge.

If yoy notice a quality issua with one of your items after 30 days, please contact us via onlinestore@justapetra.com

Please indicate:

- The reference of your item

- The order number

- The date of purchase

- A description of the quality issue

- Photos of the problem encountered

One of our specialized Quality Expertise advisors will get back to you within 48 hours.